FAQs

  • Absolutely! u-fab welcomes everyone, regardless of their level of expertise or experience in interior design. Our goal is to provide a welcoming and inclusive environment where everyone can find the perfect fabrics and furnishings to fit their unique style and needs. Our team of experienced design consultants is available to provide guidance and support to help our customers navigate the many available options and make informed decisions. Whether you're looking to reupholster a beloved piece of furniture, sew custom draperies, or simply refresh your home's furniture and decor, we’re here to help. So please, come on in!

  • You can expect to find a welcoming and inspiring environment that's designed to help you create the perfect custom space! Our store is filled with an extensive selection of fabric samples in a range of styles, colors, and patterns, as well as high quality, customizable furniture pieces for every room (including sofas, sectionals, chairs, beds, coffee and accent tables, storage furniture and more) and decor items (including rugs, pillows, accent lighting, artwork, greenery, accessories and seasonal decor.)

    We also have a large fabric room with hundreds of bolts of in-stock fabric for customers to choose from, as well as closeouts and premium remnants.

    Our experienced design consultants are happy to provide guidance and support as you navigate your options and work to bring your vision to life. We are committed to providing exceptional customer service and expert craftsmanship, so you can expect a personalized and enjoyable shopping experience that will help you create the perfect space for you.

  • At this time, we do not provide online shopping services. As our product range includes a vast inventory with limitless customization options, we believe that our customers benefit from a personalized, in-person shopping experience. We think that seeing and touching our fabric, as well as trying out our furniture in person, is an essential part of creating a custom interior that suits your unique needs. An online store just can’t offer the same experience!

    If you’re curious to know what’s in store, and to be among the first to know about new arrivals and exciting additions to our inventory, make sure to follow us on Instagram. We regularly update our page, so stay tuned!

  • We do! u-fab's Trade Partnership Program is available exclusively to design professionals, because we know we're better together. Our Trade Program is designed to make your job easier. Trade Program Benefits include:

    Exclusive Discounts
    Save up to 20% on fabric, custom upholstery, window treatments, rugs, wall coverings, case goods and home furnishings.

    Dedicated Support
    Your dedicated specialist will coordinate and manage your orders from beginning to end so you can focus on your clients instead of logistics.

    Free Local Delivery
    Save money and time on essential services. Free local delivery on all custom upholstery orders, plus priority turnaround and installation on custom fabrication.

    Showroom Access
    Use our showrooms as a meeting space. Browse fabric, trim and wallpaper libraries, gather inspiration, borrow samples, and test furniture with your clients.

    Trade Exclusive Events
    Get exclusive access to industry-specific, invitation-only events.

    To learn more about our Trade Partnership Program and to apply, click here.

  • Our in-store Design Consultants are always available to assist you during store hours—no appointment needed! You can check our store hours here.

    If you need more personalized design advice, an In-Home Consultation might be your best option. Find more information and get in touch with one of our In-Home Consultants here.

  • Please fill out our In-Home Design Consultation Request Form to get in touch with one of our In-Home Consultants about your project.

  • An in-home consultation involves a Design Consultant visiting your home to assess your space, discuss your style preferences, and provide personalized recommendations for furniture and decor. It focuses on understanding your needs, gathering inspiration, and offering design guidance tailored to your specific requirements. While our Consultant is at your home, they may also take measurements for your projects as needed.

    On the other hand, a measuring appointment is solely focused on accurately measuring your space and taking necessary dimensions to ensure the perfect fit for your custom projects. This appointment is more technical in nature and aims to gather the precise measurements our workroom needs to make sure your custom fabrications fit just right. Typically, your Design Consultant will help you determine if a Measuring Appointment is something you need for your project, and will help you schedule this service if needed.

  • Our showroom houses a large fabric room with hundreds of bolts of in-stock fabric. Please note that we have a one-yard minimum on all in-stock fabric.

    You’ll also find a large selection of closeout fabrics, premium remnants, and dollar squares, all at discounted prices!

  • Our Sample Loan Program is designed to help you choose fabric, wallpaper and rugs for your next project with confidence! Visit either of our stores to get started. Choose as many samples as you’d like and check them out, just like you would a library book, for up to a week, then take them home and to see how they look and feel in your space. When you’ve made your choice, we’ll handle the rest.

    You can view the terms and Conditions of our Sample Loan Program here.

  • There are several factors that can impact yardage needed for a project. Our expert Design Consultants can help you determine how much fabric you’ll need based on your measurements and specifications. Visit one of our stores to learn more, and be sure to bring photos of your project! Alternatively, you can email info@u-fab.com, and one of our Design Consultants will reach out to you with more information.

  • Typically, it takes around 2-3 weeks for your custom-ordered fabric to arrive. In case of any unexpected issues with your order, such as the fabric being out of stock, we will promptly notify you and provide you with the option to choose an alternative fabric for your project.

  • We recommend beginning your design journey by visiting one of our stores where our Design Consultants can guide you and provide the most accurate information and pricing for your project. Photos can be particularly useful in helping us to plan and quote your project accurately, so be sure to bring some with you!

    Alternatively, you can complete our Quote Request Form online, and one of our design consultants will reach out to you. Please be sure to provide us with as many details as possible about your project.

  • While u-fab does not manufacture slipcovers, our extensive range of performance fabrics is well-suited for upholstery, often yielding more desirable results than slipcovers. Performance fabrics are engineered to withstand wear and tear, with superior durability and resistance to stains and fading. They can be easily cleaned with common household products, making them ideal for furniture that sees frequent use or is susceptible to spills and stains. In contrast to slipcovers, upholstering furniture with performance fabrics can create a sleek and polished look that doesn't shift or wrinkle, resulting in furniture that not only looks great but lasts longer.

  • We're pleased to provide cushion restuffing or replacement for our in-house custom fabrication and reupholstery projects, but we do not offer this service independently.

  • We have a great selection of accent lighting, including: table, floor and task lamps.

  • Determining whether your furniture is worth reupholstering depends on several factors. When deciding between reupholstery or new furniture, you should consider the following:

    Quality of the Frame: Assess the overall condition of the furniture frame. If the frame is solid, sturdy, and in good shape, it may be worth reupholstering.

    Sentimental or Antique Value: If the furniture holds sentimental value or is an antique piece with historical significance, reupholstering can help preserve its authenticity and sentimental worth.

    Comfort and Functionality: Evaluate the comfort and functionality of the furniture. If it provides optimal comfort and suits your needs, reupholstering can give it a fresh look while maintaining its functional benefits.

    Cost Comparison: Compare the cost of reupholstering to the price of purchasing a new piece of furniture. In some cases, reupholstering can be a cost-effective option, especially if the furniture is of high quality.

    Design Preference: Does the style and design of the furniture align with your current aesthetic preferences? Reupholstering allows you to update the fabric and customize the design to match your desired look.

    Ultimately, the decision to reupholster furniture depends on your personal circumstances and preferences. Our knowledgeable Design Consultants and Upholsterers can provide valuable insights and help you make an informed decision!

  • Our lead time for reupholstery can vary depending on several factors, including the complexity of the piece, the availability of materials, our current workload, and the specific requirements of the project. In general, custom reupholstery projects can take anywhere from a few weeks to a few months.

    Simple projects, like slip seats, may be completed more quickly, while larger or more intricate pieces may require additional time.

    For a more accurate estimate of our current lead time and to inquire about the timeline required for your specific reupholstery project, we recommend contacting us directly. Call us at 804-888-8322 or email info@u-fab.com.

  • You can keep up with our latest projects on Instagram! Additionally, we have a gallery of our previous reupholstery work on our Reupholstery page.

  • Our lead time for custom fabrication can vary depending on several factors, including the complexity of the project, the availability of materials, our current workload, and the specific requirements of the project. In general, custom fabrication projects can take anywhere from a few weeks to a few months.

    Simple projects, like pillows, may be completed more quickly, while larger or more intricate pieces may require additional time.

    For a more accurate estimate of our current lead time and to inquire about the timeline required for your specific reupholstery project, we recommend contacting us directly. Call us at 804-888-8322 or email info@u-fab.com.

  • u-fab is happy to accept returns on in-stock merchandise purchased from our showroom floor. Items must be returned in their original condition within 30 days of purchase.

    Special order fabrics and custom furniture are final sale.

    All returned stocked fabrics are subject to a 25% restocking fee.

    We do not accept returns on: fabric or lining measuring less than 3 consecutive yards; fabric that has been cut, washed or altered in any way; special order items; custom furniture; remnant & closeout fabrics; trim; or labor.

  • For your convenience, we offer a haul-away service for old furniture being replaced by new pieces purchased from us. This service is available for a flat fee of $50 per item or set of items.

    Please Note:

    - This service is limited to furniture being replaced by the new item(s) we are delivering to your home.

    - We are unable to haul away sleeper sofas or mattresses.

    - The $50 fee applies regardless of the item's condition or whether it is donated or disposed of.

    We’re happy to help make your furniture upgrade seamless and hassle-free!